FAQs

  • faqs

    Are your turkeys frozen?

    No, fresh turkeys will be hard on the bottom due to the blasting of cold air done at the plant…

  • faqs

    Can I use EBT (SNAP) on Instacart?

    Shoppers are now able to apply payments using EBT (SNAP) on Instacart purchases as of January 2023.

  • faqs

    I have a customer service question. Who can help me?

    We will do our best to assist you; in some cases, it might be necessary to directly contact Instacart at …

  • faqs

    How do I make a return on Instacart?

    You can contact Instacart at  help@instacart.com or 888-246-7822. The Co-op cannot process returns for purchases made through Instacart.  

  • faqs

    Where do I park for Curbside Pick Up?

    Santa Monica: There are 3 reserved spaces for curbside pick up located at the end of the lot closest to…

  • faqs

    How does Curbside Pick Up work?

    Sign in to your Instacart account and shop our online store at delivery.coopportunity.com Curbside pickup is available 7 days a…

  • faqs

    Do you have cooking instructions?

    Yes! Click here to view our Holiday Guide. There you will find detailed instructions for prepping and cooking your turkey.

  • faqs

    How should I handle my turkey once it is picked up?

    Ideally, you will pick up the turkey and allow it to defrost in the refrigerator. Two-three days of defrosting is…

  • faqs

    When can I pick up my turkey?

    Our pickup day starts Friday, November 18. Store hours are 7 am – 10 pm. We will be open on…

  • faqs

    Diestel Turkeys

    Diestel Turkeys is family owned and operated since 1949. The ranch has been in their family for more than 70…