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FAQs

  • faqs

    Can I use EBT (SNAP) on Instacart?

    Not at this time. We are currently working on this and appreciate your patience.

  • faqs

    I have a customer service question. Who can help me?

    We will do our best to assist you; in some cases, it might be necessary to directly contact Instacart at …

  • faqs

    How do I make a return on Instacart?

    You can contact Instacart at  help@instacart.com or 888-246-7822. The Co-op cannot process returns for purchases made through Instacart.  

  • faqs

    Where do I park for Curbside Pick Up?

    Santa Monica: There are 3 reserved spaces for curbside pick up located at the end of the lot closest to…

  • faqs

    How does Curbside Pick Up work?

    Sign in to your Instacart account and shop our online store at delivery.coopportunity.com Curbside pickup is available 7 days a…

  • faqs

    Do you have cooking instructions?

    Yes! Click here to view our Holiday Guide. There you will find detailed instructions for prepping and cooking your turkey.

  • faqs

    How should I handle my turkey once it is picked up?

    Ideally, you will pick up the turkey and allow it to defrost in the refrigerator. Two-three days of defrosting is…

  • faqs

    When can I pick up my turkey?

    Our pickup day starts Friday, November 19 Store hours are 7 am – 10 pm. We will be open on…

  • faqs

    Here’s another Membership question

    An the answer

  • faqs

    A question about membership?

    We’ve got the answers.